SEATTLE, WA 98107
Koi
Open / total issues
2 / 16
12.5% open
Avg age of open issues
156 days
below city average (2.1 years)
Issues per unit
0.10
below city average (1.89)
Complaint: LandLord/Tenant
Opened May 28, 2026
I moved out on April 22nd, did a walk through with mgmt and turned in my keys. When I provided my move out notice on 4/1/26 indicating move out on 4/22/26 with my forwarding address and never received my security deposit back nor a letter indicating them withholding any of it. Amy Driver
Status: Under Investigation
View source recordComplaint: LandLord/Tenant
Opened May 17, 2026
I am a former tenant at Koi Apartments (1139 NW Market St, Seattle, WA 98107), managed by Avenue5 Residential. A $200 cleaning charge was deducted from my security deposit. Despite multiple written requests over several months, the property manager has failed to provide an itemized cleaning invoice or a copy of my signed lease as required under RCW 59.18.280. My security deposit was also returned after the 30-day legal deadline. I have a complete email paper trail and photographic documentation
Status: Under Investigation
View source recordComplaint
Opened October 6, 2026
The elevator has been out in the building for more than a month (issues beginning approximately August 31, communication from building concerning the issue began September 2). The rental office has said the part is challenging to find because the elevator is old. However, this building is only about 10 years old. There has been little communication about timeline or reason for delay from the rental office and no communication with the elevator repair company contracted. No reduction in rent has
Status: Closed
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Opened September 14, 2026
The elevator for the building has been not working for nearly 2 weeks
Status: Closed
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Opened June 16, 2026 · Updated July 29, 2026
This is a NEW building security complaint. It is a follow-up to the closed Case #007189-26CP.The landlord performed a fake, superficial fix just to pass the June 1st inspection. The building is still NOT secure.Here are the two critical ongoing violations:1. Garage Gate Tailgating Hazard: The garage gate physically moves, but it stays wide open for a dangerous 20 seconds before closing. This allows strangers and criminals to walk or drive right into the residential area.2. Deceptive Fak
Status: Completed
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