1511 E MERCER ST

Opened August 16, 2026

Bathroom stairs removed by landlord approximately three weeks ago during plumbing repairs and never restored. Bathroom currently requires stepping/jumping across an open construction area to enter and exit. Plumbing leak affected the floor/ceiling assembly between Unit 4 and Unit 20. Water intrusion has continued in Unit 20. Professional mold testing in Unit 20 immediately below the affected bathroom was positive. Property manager has received repeated written notice and has not completed the r

Status: Under Investigation

Opened July 27, 2026

Leak in ceiling that has been ongoing since move-in. Landlord is completely ignoring tenants requests for assistance. Would like tenant rights information.

Status: Under Investigation

Opened July 27, 2026

Leak in ceiling that has been partially addressed. There is still a hole in the ceiling and management is not addressing this issue.

Status: Under Investigation

Opened July 28, 2026

Notified apartment manager last Monday (7/20) of brown water spots on ceiling. We were told it wasn't an emergency and to not contact him via text after hours. The next day, it started leaking and we notified him via text and submitted a maintenance request through AppFolio. On Wednesday, 7/29, a plumber arrived to inspect the leak. Our apartment manager did not answer the phone or texts, so I let the plumber into the building. Since the leak was coming from upstairs, the plumber said there was

Status: Open Duplicate

Opened December 21, 2018

POTA--per phone call--flooding from unit above displaced complainant for a few days. Leak/Damage has been fixed but landlord will not compensate for 2 days of inconvenience. Landlord also entered unit w/o consent

Status: Completed