165 17TH AVE

Opened October 23, 2023

I've had roaches for the past 6 months,management hasattempted to treatthis issue, but theroaches remain. Iwant to break mylease withoutpenalty. What aremy rights?

Status: Under Investigation

Opened February 9, 2023

I've been dealing with a cockroach problem since Nov. 2022. Management has had my unit exterminated twice but the roaches keep coming back. I gave notice to I want to break the lease without penalty because I refuse to continue to live with roaches. I was denied the request by management. What are my rights?

Status: Under Investigation

Opened April 14, 2023

After our entire building was (allegedly) treated for cockroaches on 3/30/2023, we're still seeing cockroaches. The picture I have attached is a young cockroach that was spotted in the hallway on the 2nd floor.

Status: Completed

Opened April 11, 2023

Per Online;I found a cockroach in my bathroom the day after our building was sprayed for cockroaches, violating code 22.206.160.

Status: Completed

Opened March 31, 2023

Per Online;Upon signing the lease, we were never informed of a pest infestation (cockroaches) in the neighboring apartment next to us. A tenant had also moved a fridge infested with cockroaches into a storage unit with others' belongings in there as well. Guide PM was aware of this and they did nothing to address it.The residents have had to contact property management in order to learn of various things that we believe should have been informed preemptively.

Status: Completed