1823 TERRY AVE

Opened May 16, 2026

I am submitting a complaint regarding ongoing excessive impact noise and structural vibration originating from the apartment building gym facility located directly adjacent to my apartment unit.My bedroom wall is directly next door to the gym and yoga/stretching room. The adjacent exercise room contains hardwood flooring and weight equipment, and there appears to be little or no effective acoustic or vibration dampening in place. The primary issue involves repeated slamming, dropping,

Status: Under Investigation

Opened November 14, 2025

1. Prolonged Loss of Running Water - Potential ViolationsThroughout October, my apartment building experienced water shutoffs lasting nearly three consecutive weeks, often with limited notice and without temporary accommodations. These outages severely impacted essential daily living activities including cooking, cleaning, personal hygiene, and sanitation.Under Seattle Municipal Code (SMC) 22.206.040 - Minimum Housing Standards, landlords must provide:- "An adequate supply of running

Status: Under Investigation

Opened October 30, 2025

There is maintenance and repair work going on this month. For this work, the property management has shut off water availability from 9 - 4pm weekdays for continuous ten days from Oct 21- Oct 30th and another time in the month for about four days. They turn on the water after 4pm but the water we get is so murky and cloudy that I am very concerned about how safe it is to drink or use it for other purposes. This outage has impacted my daily life badly where I don't get clean water and sometimes

Status: Under Investigation

Opened February 23, 2024

I hope this letter finds you well. I am writing to express my disappointment and concern regarding the recent interactions with our leasing office manager, Nickolas. As residents of Aspira Apartments for over two years, we have appreciated the amenities and service provided by your team. However, our recent experiences have left us feeling undervalued and disheartened.In attempting to renew our lease for a shorter duration, I reached out to Nickolas Daskalakis via email. Unfortunately, hi

Status: Under Investigation

Opened January 24, 2024

On Jan 6th, a pipe broke in my apartment leading to a water leak due to the age of the building (per the maintenance staff).My apartment is still in a condition in which I am not able to stay due to the loud noise, the dust, and the very high heat. Here is a video that shows the state of the apartment: https://www.youtube.com/watch?v=H92gbB25cY8I was told that this should be fixed by Monday Jan 29th but, still not sure what will happen.

Status: Under Investigation