2359 FRANKLIN AVE E

Opened June 29, 2026 · Updated June 26, 2026

I am reporting an emergency habitability violation. After notifying management of mold growth on 5/10/2026, no action was taken until 6/5/2026. The building's general maintenance staff-who are not certified in mold remediation-have since opened up the entryway wall, exposing extensive structural rot and active mold.  As of today, 6/9/2026, the wall remains missing and the area is currently covered only by a plastic garbage bag, which provides zero containment for toxic spores. Despite my form

Status: Under Investigation

Opened January 29, 2026

Nature of ComplaintImproper handling of security deposit and move-out charges, failure to provide required itemized documentation, escalation of disputed charges to collections without response, and continued payment demands during an unresolved dispute.SummaryAfter moving out of Shelton Eastlake Apartments, I received a move-out statement that contains errors and unsupported charges. I disputed these issues in writing and provided formal notice by certified mail and email. Despite

Status: Under Investigation

Opened July 14, 2022

Management says Ididn't pay July rent. Ihave proof I did butnot able to contactthem. There is alsopiles of junk and trash around thedumpsters.

Status: Under Investigation

Opened July 12, 2022

Per Online;There are a few complaints.RRIO for this property is expired 7 months.Utilities have increased gradually to 300% inflation over 18 months. (I used to pay less than $100 and now it's $317 for single occupancy 285sqft studio)Accounts Payable/Receivable are no longer viewable for the utilities on the Rent Cafe Online Portal System for Residents.There is no access on Rent Cafe for downloadable statements of the utilities each month.Th

Status: Under Investigation

Opened June 9, 2026 · Updated June 29, 2026

I am reporting an emergency habitability violation. After notifying management of mold growth on 5/10/2026, no action was taken until 6/5/2026. The building's general maintenance staff-who are not certified in mold remediation-have since opened up the entryway wall, exposing extensive structural rot and active mold.  As of today, 6/9/2026, the wall remains missing and the area is currently covered only by a plastic garbage bag, which provides zero containment for toxic spores. Despite my form

Status: Completed