2820 EASTLAKE AVE E

Opened February 9, 2024

Co-sign for granddaughters lease, property manager said about $250 deducted from security deposit due to utility bill discrepancy. Then got a letter saying the full deposit is being taken from and that over $80 is due now. Complainant feels like this is outside of the landlord's legal rights.

Status: Under Investigation

Opened May 10, 2026

On Sunday, at 630am, the front main exit/entrance to the apartment building the door to exit the building was broken. It is a long bar type handle, and depressing it from the inside did not release the door lock, and residents are unable to exit from the main 1st floor door. Using key fob allows entry, but door would not open from inside.All attempts to contact management were not answered, Arboreal Management just took over the management, and when I called their number, it gave a recording fo

Status: Completed

Opened May 4, 2026

Hello I'm Halonna Gilbert, a former resident at Eastlake Flatts, recently I was hospitalized 3/6-3/26 gravely ill and when I returned to my unit, the property managers changed the locks without a sheriff notice because I have an outstanding balance in rent due to refusal to accept partial payments. The property managers agreed to let me get my belongings between 5/1-5/10, so emailed the property managers to pickup items on 5/1, but they claimed they were getting new property managers after on 5

Status: Closed

Opened April 22, 2025

The only elevator in the building has been out of service since 3/20/25. Tenets have repeatedly reached out for updates with little success. Property Manager advises it is because of issues contacting the parts supplier and continue to only give vague answers. Have not received any updates on the progress since 3/27/25. I am an able bodied person so it has not bothered me to use the stairs but I do know there are quite a few tenets who have handicaps that make using the stairs difficult or pain

Status: Closed

Opened July 18, 2024

Deposit was not returned after move out. I vacated the premises June 16th and it is now more than 30 days after move out. Landlord sent itemized list of what was deducted from deposit but provided no invoices/receipts to back up their deductions. Additionally they replaced blinds that were not noted to be broken in the move-out checklist. They also charged for 3 hours of painting for a 167sq/ft apartment when there were only a few blemishes that required painting over.

Status: Closed