SEATTLE, WA 98125
Thornton Place
Open / total issues
2 / 20
10.0% open
Avg age of open issues
4.8 years
above city average (2.1 years)
Issues per unit
0.08
below city average (1.89)
Complaint: LandLord/Tenant
Opened November 16, 2022
UNABLE TO REACH LANDLORDREGARDING A REQUEST FORALTERNATIVES TO INSPECTIONNOTICE DATES/TIMES (48 HOURNOTICE).
Status: Under Investigation
View source recordComplaint
Opened June 25, 2025
The landlord at Thornton Place apartments owned by Greystar has not fixed our oven which we originally reported as not working on Wednesday June 11th. They have sent maintenance a few times to "fix" the oven however the last person who came by on June 19th was unable to repair the oven and informed us that we need a completely new unit. This is in violation of RCW 59.18.070 as it has now been over 2 weeks since our oven has worked. Each time we have contacted the leasing office we are given
Status: Completed
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Opened June 22, 2025
My freezer's seal has a hole in it causing significant frost and ice build up in vents, on the ceiling of the freezer and most predominately at the seal and the interior of the door itself. My leasing office staff sent a new inexperienced maintenance staffer to complete my service requests, who was rude, patronizing, asking, "do I even know how freezers work?" and ultimately did not repair the freezer or any of my appliances. I was made to feel very uncomfortable in my home by this male staffer
Status: Completed
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Opened June 8, 2025
The fire alarm consistently goes off without a real trigger. This has occurred as a false alarm off and on for two years. It will occur any time of day or night.
Status: Completed
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