3490 SW GRAHAM ST

Opened June 24, 2022

SECURITY DEPOSIT

Status: Under Investigation

Opened August 25, 2026

We hear a continuous (over an hour long each time) loud, vibrational pounding noise from our upstairs neighbor. It sounds like some sort of vibrational equipment often after quiet hours (after 10 p.m.). It normally lasts at minimum an hour but sometimes longer. Both residents in our apartment cannot sleep due to the pounding noise, and it is affecting our physical state the next day due to stress and lack of sleep. Property management and the tenant will not remedy the noise. I have a date/time

Status: Completed

Opened July 10, 2026

The community events held in the community space for SHG continues to disturb residents who live onsite. Large groups of people often congregate for over an hour each time in front of the door to the community space which is also right below multiple residents' windows. This yelling of them back and forth can be heard inside units with the tv on and fans going. When asked to disperse or lower their voices it is always ignored. When the staff is asked if they can please ensure groups disperse it

Status: Closed

Opened June 16, 2026

I am writing directly to SHA to request proactive administrative intervention regarding the community room at Upton Flats. Local on-site property management (Cascadian Property Management) has stated they "have no control" over this shared amenity space. Because local staff refuse to manage the area, I am asking SHA to step in, contact the groups who use this room, and establish preventative rules before further issues occur. SHA needs to address a recurring pattern of disruptions from past eve

Status: Closed

Opened April 28, 2026

Building recently switched to 3rd party billing. She is now paying double, utility bill along with added fees. Seeking tenant rights and would like to know if she is responsible for additional billing fees

Status: Completed