401 E MERCER ST

Opened August 4, 2026

In late June, the owner of this property decommissioned the building's elevator in an illicit manner. To avoid the requirements of WAC 296-96-01008, the owner has repeatedly claimed the elevator is merely undergoing repairs, albeit with no certain date as to repair completion. Today, August 4, owner communicated to building residents via email that elevator was functional. This was the latest in a string of false claims by owner. Elevator is, in fact, non-functional. Moreover, the elevato

Status: Closed

Opened August 3, 2026

The elevator at this address has been down since Thursday 25 June. The portfolio manager assigned to this property, Idel Manzo, has failed to provide concrete updates on restoration of service. I have a move out scheduled to take place at the end of the month and they have refused, in writing, on behalf of Northwest Apartments, to engage in finding a reasonable accommodation such as providing any type of help or remedy. Since I am on the top floor (5th floor) of this building, it is phy

Status: Completed

Opened July 30, 2026

0I respectfully request an immediate investigation into what I believe is a serious violation of the Housing and Building Maintenance Code and separate accessibility requirements.My apartment building is a five-story residential building served by a single elevator. That elevator has been completely inoperable since June 23, 2026. Management has been largely non-communicative except in response to inquiries, replying with at least six separate dates for service to resume, each of which has

Status: Completed

Opened July 28, 2026 · Updated August 21, 2026

A power outage last month has disrupted the elevator. It no longer works and property management has done a bad job of fixing it. There are a significant amount of tenants who rely on the elevators to leave their apartments. I have a neighbor who has dementia and has missed at least 3 of his appointments due to this malfunction.

Status: Completed

Opened July 22, 2026

The only elevator serving this residential apartment building has been completely nonfunctional for approximately three weeks. This has effectively eliminated elevator access for all residents and visitors, including anyone carrying heavy items, receiving deliveries, or experiencing temporary mobility limitations. Residents on upper floors are being required to rely exclusively on stairs due to the prolonged loss of the building's sole vertical transportation system. Management has not provide

Status: Closed