4126 12TH AVE NE

Opened October 20, 2025

I am filing a complaint against Greystar Property Management for issuing post move-out charges in violation of RCW 59.18.280. My tenancy ended and I vacated the unit on August 31, 2025. The landlord issued a move-out final balance statement on September 13, 2025, which was $45 and I already paid for it. However, they issued a move-out statement again on October 6, 2025 for charging $222.5-more than 30 days after I vacated-which exceeds the legal timeframe for providing an itemized statement of

Status: Under Investigation

Opened October 14, 2025

I am filing a complaint against Greystar Property Management for issuing post move-out charges in violation of RCW 59.18.280. My tenancy ended and I vacated the unit on August 31, 2025. The landlord issued a move-out statement on October 6, 2025-more than 30 days after I vacated-which exceeds the legal timeframe for providing an itemized statement of deductions. Under RCW 59.18.280, any charges not provided within 30 days are not legally enforceable.The cleaning and touch-up paint fees list

Status: Under Investigation

Opened October 5, 2025

I am filing a complaint regarding improper and abusive charges I received after moving out of the Accolade Apartment and the landlord's failure to provide legally required documentation within 30 days of move-out.After vacating The Accolade (Unit 1807-B) on August 31, 2025, I was billed $587 for items including ceiling and wall paint touch-ups and cleaning of bed/sofa/appliances. These appear to be ordinary wear and tear and therefore not chargeable to a tenant's deposit under RCW 59.18.280

Status: Under Investigation

Opened October 2, 2025

I lived at The Accolade (4126 12th Ave NE) last year in Apt. 901. After I moved to a new room, The Accolade sent me a damage fee request for the cost of cleaning and damage. However, the amount they've requested is really unreasonable. For every wall painting, they have to charge 145-200 dollars each, and they also asked me to pay for the ceiling painting, but in fact they hadn't painted it before I moved in. I have asked them for a breakdown and photo documentation of any fee they are going to

Status: Under Investigation

Opened September 30, 2025

I am a former tenant of The Accolade apartments. After moving out, I was charged multiple unjustified fees, including bed repair, desk and chair repair, door repair, sofa repair, wall paint cleaning, and floor cleaning. Many of these items were listed multiple times on my bill.I lived in a 4bed room 2 bath room unit, but charges for common areas such as sofa repair, stove cleaning, and refrigerator cleaning were billed only to me, rather than being shared. At move-out, my bed, desk, chair,

Status: Under Investigation