4801 24th AVE NE

Opened September 14, 2026

increase - damage repairs + $300 transfer unit fee not informed was not noted on lease forced to pay mgmt. stated I could not get key

Status: Under Investigation

Opened August 28, 2026

Excessive fees being charged including hidden fees, unpermitted late fees, and cleaning fees.

Status: Under Investigation

Opened June 23, 2026

Complaint about Consistent In-unit Chemical Odor or Possible Mold Smell for 9 Months with Abnormal Blood Test and Body and Mental HealthI am submitting this complaint regarding persistent odor, possible indoor environmental issues, and the circumstances surrounding my tenancy at Trailside Student Living.When I walked into my unit first time on Sep 17, 2025, I could smell a strange odor in my bedroom, mainly from the closet door. It might be mold or volatile chemicals. I submitted the ma

Status: Under Investigation

Opened June 5, 2026

Prop mgmt charging 2 months worth of rent for deposit, wondering if that's legal

Status: Under Investigation

Opened October 1, 2025

Hello, I'm requesting SDCI's assistance with a move-out accounting dispute at Trailside Student Living, Unit 4105-B, 4801 24th Ave NE, Seattle. I moved out on Aug 31, 2025. The landlord assessed charges to my private area for Bedroom Clean ($105), TUP Bedroom ($100), and Trash Out per Bag ($25). I lived in the unit from Sep 2022 through Aug 2025 (~3 years).The photos provided appear to show normal wear and tear and routine turnover cleaning (one "bedroom clean" image is of a bathroom). I ha

Status: Under Investigation