517 9TH AVE

Opened September 12, 2023

There is plexiglass on the front door of my building that has been held on by tape for over 2 months now. Anyone could just push in and enter. I have complained about it and been told it is being repaired and it has yet to be repaired. There is also an ongoing bed bug concern in the building that management is not properly addressing. They also do not address maintenance requests within the required periods of time.

Status: Under Investigation

Opened January 3, 2023

Per Online; The building owner of the Terrace Crest provides awful care for its residents. They only provide us with the most basic amount of heat and turn it off if the temperature outside is at least 40 degrees even though that is still too cold. They also use our rent for lawn maintenance for the backyard of the building but do not allow residents access to it. The building also has obvious structural issues resulting in cracks and leaks, especially in the garage, tha

Status: Under Investigation

Opened April 11, 2025

I have been without consistent hot water for months. Landlord fails to take action or reply to emails.

Status: Completed

Opened March 18, 2025

I am a tenant at the Terrace Crest apartments, and I believe my landlord has breached lawful obligations. For several months, have had limited access to hot water in my shower, only getting a couple of minutes of hot water at a time, regardless of time of day. I first contacted my property manager about this issue, over text, in October, 2024. The issue has only gotten worse, most days having no hot water at all. Since then I have been in persistent communication with my property manager about

Status: Completed

Opened February 24, 2025

Eviction -winter moratorium questions

Status: Completed