801 PINE ST

Opened August 4, 2025

Complainant was approved for an apartment at a certain price then was given a rent increase before signing the lease. She is wondering if she has protections.

Status: Under Investigation

Opened April 18, 2022

RIGHTS GUIDANCE

Status: Under Investigation

Opened February 26, 2026

Unit has had electrical issues since last week. Lights will start to flicker and turn on and off. Will go off for about 5 mins at a time, then cut back on. Took quite a while to fix, seeking tenant rights in this matter

Status: Completed

Opened August 5, 2025

Duplicate: 009926-25CPI applied to Tower 801 and was formally approved on July 21, 2025 for unit 06E at a rental rate of $1,570/month with a move-in date of October 4. I was instructed by the leasing office to begin move-in preparations and told the lease would be sent over shortly.Based on their approval, I:Notified my current landlordNotified my renter's insuranceArranged moving logisticsHowever, I was later told that unit 06E was suddenly no longer available due to

Status: Completed

Opened May 16, 2024

Broken glass balcony door. The apartment tower 801 has just tried to fix my door with a single screw two different times..they both did not work and my door is out of the metal and a huge gap where bugs and cold air come in. The contractor they use can not replace this door as they do not have the certificationa necessary. I am afraid my door will fall out onto the ground onto someone on the sidewalk and kill them. I live on the 17th floor. My apartment won't replace my door as it is expensive

Status: Completed